When you register and use 4SIX, we collect the following types of personal information to provide you with a safe, secure, and personalised experience:

• Account Information: Full name, date of birth, email address, mobile number, and username chosen during registration.
• Identity Verification: Government-issued ID, passport, or national identity card required for KYC (Know Your Customer) compliance.
• Financial Information: Payment method details, transaction history, deposit and withdrawal records.
• Device & Technical Data: IP address, browser type, operating system, device identifiers, and session logs.
• Behavioural Data: Betting patterns, game preferences, login frequency, and platform usage analytics.
• Communications: Messages sent to our support team, live chat transcripts, and email correspondence.
• Location Data: Country and region information to ensure regulatory compliance in your jurisdiction.

4SIX uses your personal data for the following lawful purposes:

• Account Management: To create, maintain, and manage your 4SIX account and profile.
• Service Delivery: To process bets, casino game participation, deposits, withdrawals, and bonus awards.
• Verification & Compliance: To verify your identity, age, and jurisdiction as required by applicable regulations.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, or illegal activity.
• Customer Support: To respond to your queries, complaints, and support requests efficiently.
• Responsible Gaming: To monitor gaming behaviour and apply self-exclusion or limits when requested or required.
• Marketing Communications: To send you promotions, bonuses, and updates (only with your explicit consent, and you may unsubscribe at any time).
• Platform Improvement: To analyse usage data and improve the 4SIX platform, products, and user experience.

4SIX does not sell your personal data. We may share your information only in the following limited circumstances:

• Payment Processors: To process financial transactions securely through our licensed payment partners.
• Identity Verification Services: KYC providers to verify your identity and age as required by law.
• Regulatory Authorities: Government agencies or regulators when legally required to disclose information.
• Technology Partners: Trusted third-party service providers who support our platform operations under strict data processing agreements.
• Fraud Prevention Agencies: To prevent and detect fraud, money laundering, and other financial crimes.
• Legal Requirements: When required by court order, law enforcement, or other legal obligations.

4SIX uses cookies and similar tracking technologies to improve your experience on our platform. These include:

• Essential Cookies: Required for the platform to function — login sessions, security tokens, and basic functionality.
• Analytics Cookies: Help us understand how users interact with the platform so we can improve it.
• Preference Cookies: Remember your settings, language preference, and customisations.
• Marketing Cookies: Used to deliver relevant promotions and measure the effectiveness of our campaigns (only with consent).

You may control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality. By continuing to use 4SIX, you consent to our use of cookies as described in this policy.

4SIX employs industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• 256-bit AES encryption for sensitive data stored in our systems.
• Two-factor authentication (2FA) available for all accounts.
• Regular security audits and penetration testing by independent security firms.
• Strict access controls — only authorised personnel can access personal data on a need-to-know basis.
• Real-time fraud monitoring and suspicious activity detection systems.

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal retention obligations).
• Right to Restriction: Request that we limit how we process your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for marketing purposes at any time.
• Right to Withdraw Consent: Withdraw any previously given consent to data processing without affecting past processing.

To exercise any of these rights, contact our Data Protection team at privacy@4six.com. We will respond within 30 days of receiving your request.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes:

• Active Accounts: Data is retained throughout the life of your account.
• Closed Accounts: Data retained for a minimum of 5 years after account closure as required by anti-money laundering regulations.
• Transaction Records: Financial records retained for 7 years in compliance with regulatory requirements.
• Marketing Data: Retained until you unsubscribe or withdraw consent.
• Support Interactions: Retained for 3 years for quality assurance and dispute resolution purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or how 4SIX handles your personal data, please contact us:

• Email: privacy@4six.com
• Live Chat: Available 24/7 via the 4SIX platform
• Support Portal: Submit a request through your account dashboard

4SIX reserves the right to update this Privacy Policy at any time. Material changes will be communicated to you via email or a prominent notice on the platform. Continued use of 4SIX after changes are posted constitutes acceptance of the revised policy.