Responsible Gaming
4SIX is committed to providing a safe and enjoyable gaming environment. We believe gambling should be fun β and we're here to help you stay in control.
Our Commitment to Responsible Gaming
At 4SIX, we take responsible gaming seriously. We are committed to providing a safe, fair, and transparent gaming environment that prioritises player wellbeing above profit.
Self-Assessment
Ask yourself the following questions to assess whether your gambling habits are healthy. If you answer "yes" to more than 2 or 3 of these, consider using our responsible gaming tools or seeking help:
- Do you spend more time or money gambling than you intend to?
- Have you ever lied to family or friends about how much you gamble?
- Do you gamble to escape problems, stress, anxiety, or depression?
- Do you feel restless or irritable when you try to cut back or stop gambling?
- Have you ever borrowed money or sold possessions to fund gambling?
- Do you chase losses by betting more to try to win back money?
- Has gambling caused problems in your relationships, work, or financial life?
- Do you think about gambling when you're not doing it?
Player Protection Tools
4SIX provides a range of tools to help you stay in control of your gambling. All tools are available instantly from your account settings:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
- Loss Limits: Restrict the maximum amount you can lose over a defined period.
- Wager Limits: Limit the total amount you can bet in a given timeframe.
- Session Time Limits: Set reminders or hard limits on how long you can play in a single session.
- Reality Checks: Receive periodic notifications showing how long you have been playing and your net result.
- Cool-Off Period: Take a break from gambling for 24 hours, 48 hours, or 7 days β account access is suspended during this time.
- Self-Exclusion: Permanently or temporarily block access to your 4SIX account.
- Activity History: Review your complete betting history, deposits, and withdrawals at any time.
To activate any of these tools, go to Account Settings β Responsible Gaming or contact our support team via live chat.
Deposit & Loss Limits
Setting financial limits is one of the most effective ways to manage your gambling spend. Here is how our limits system works:
- Applying Limits: Limits take effect immediately when you reduce them. Increasing limits requires a 24-hour cooling-off period.
- Daily Deposit Limit: Restricts the total you can deposit in a 24-hour period. Resets at midnight.
- Weekly Deposit Limit: Restricts total deposits across a 7-day period. Resets each Monday at midnight.
- Monthly Deposit Limit: Restricts total deposits in a calendar month.
- Loss Limits: When your net loss reaches the limit, betting is suspended for the remainder of the period. Stake returns from voided bets are not counted as losses.
Self-Exclusion
If you feel you need a break from gambling or want to stop completely, 4SIX offers self-exclusion options:
- Temporary Self-Exclusion: Available for periods of 1 month, 3 months, 6 months, or 1 year. During this time your account is fully suspended.
- Permanent Self-Exclusion: Permanently closes your account. This cannot be reversed.
- Immediate Effect: Self-exclusion takes effect immediately upon request.
- No Re-opening: Self-excluded accounts cannot be reopened during the exclusion period, regardless of circumstances.
- Balance Return: Any real-money balance in your account will be returned to you after self-exclusion is confirmed.
- Marketing Suppression: You will immediately stop receiving all marketing communications from 4SIX during exclusion.
To self-exclude, contact our support team via live chat or email support@4six.com with your request. We will process it within 24 hours.
Minor Protection
4SIX strictly prohibits the use of our platform by anyone under 18 years of age. We take the following measures to prevent underage gambling:
- Mandatory age declaration during account registration.
- Full identity verification (KYC) required before any withdrawal or after significant deposits.
- Random age verification checks conducted on all accounts.
- Accounts suspected of being used by a minor are immediately suspended pending investigation.
For Parents & Guardians: If you share a device with children or young people, we strongly recommend using parental control software to prevent access to gambling sites. The following tools can help:
If you believe a minor has accessed your 4SIX account, contact us immediately at support@4six.com.
Tips for Responsible Gaming
Follow these guidelines to keep gambling a fun and safe activity:
- Set a Budget: Decide how much you can afford to lose before you start. Treat it as entertainment spending, not a way to make money.
- Set Time Limits: Decide in advance how long you will play. Use our session limit tool to enforce this.
- Never Chase Losses: If you lose your budget, stop playing. Do not bet more to try to recover losses.
- Don't Gamble When Emotional: Avoid gambling when stressed, angry, depressed, or under the influence of alcohol or drugs.
- Take Regular Breaks: Step away from the platform regularly. Fatigue and extended play can impair decision-making.
- Keep Gambling in Balance: Gambling should be one of many leisure activities. If it is dominating your time and thoughts, seek help.
- Know the Odds: The house always has an edge. Gambling outcomes are random β there is no guaranteed strategy to win.
Getting Help
If you or someone you know is struggling with problem gambling, please reach out for support. Help is available: